![]() Typically Service Desk is configured before activating integration with the rest of the VSA. Note: Activation can be done at any time before or after Service Desk configuration. Activate Service Desk using Service Desk > Setup.Assign any service desk and knowledge base definitions you want visible to Live Connect users to the Anonymous scope using System > Scopes.Note: If you create an additional machine role for machine users, repeat step 5 for this machine role. ![]()
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